Customer Service Representative

6 days ago


Los Gatos, California, United States The Anderson School Full time

Job Summary

The Anderson School is seeking a highly organized and friendly Front Desk Administrator to provide exceptional customer service to our students and families. As a key member of our team, you will be responsible for creating a welcoming atmosphere and ensuring a smooth day-to-day operation.

Key Responsibilities:

  • Provide professional and courteous phone support to students, parents, and staff
  • Manage the front desk, including answering calls, responding to emails, and handling in-person inquiries
  • Maintain accurate records and update our live calendar using Google Sheets
  • Develop and implement social media content to promote our school and engage with our community
  • Assist with administrative tasks, such as data entry and filing

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Proficiency in Google Sheets and social media platforms

What We Offer:

  • A dynamic and supportive work environment
  • Competitive salary and benefits package
  • Opportunities for professional growth and development


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