Customer Quality Engineering Manager

4 days ago


Chippewa Falls, Wisconsin, United States TTM TECHNOLGIES INC Full time

Job Requirements:

TTM Technologies, Inc. is a leading global manufacturer of technology solutions, including engineered systems, radio frequency (RF) components, and RF microwave/microelectronic assemblies, and quick-turn and technologically advanced printed circuit boards (PCBs).

The Customer Quality Engineering Manager plays a crucial role in ensuring the production of high-quality printed circuit boards. This involves leading cross-functional teams in gathering, assessing, and prioritizing product and customer requirements, as well as working to ensure revenue and customer satisfaction goals are met.

The main focus of this position is to lead a support staff from multiple workgroups in the support of controlled, predictable manufacturing processes. This requires an excellent understanding of customer requirements, governing specifications, and manufacturing capabilities.

Key Responsibilities:

  • Manage the IPC 6012 module training program and serve as the site IPC 6012 expert.
  • Direct the activities of engineering and other technical resources in the evaluation, disposition, and corrective action surrounding internal product quality.
  • Lead technical support staff in troubleshooting internal and external failures to assess containment, root cause, and corrective measures.
  • Manage Customer Corrective Action activities by utilizing and teaching effective investigation, writing, and communication skills to be used consistently by the workgroup.
  • Plan, develop, and manage the departmental budget.
  • Develop and utilize Quality reporting metrics and tools to drive financial improvement through increased product yield.
  • Work directly with external customers and support groups to ensure that customer requirements are understood and met.
  • Manage microsection and wet process resources to support product delivery, engineering testing, and failure analysis in the most cost-effective manner.

Equal Employment Opportunity:

TTM Technologies, Inc. is an equal employment opportunity employer and welcomes applications from diverse candidates.



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