Housing Program Manager

3 weeks ago


New York, New York, United States GMHC Full time

Housing Coordinator Job Description

The Housing Coordinator is a vital member of the GMHC team, responsible for overseeing the supportive services, home visits, social service referrals, entitlements management, and housing stability management for the housing department.

This role requires a strong understanding of housing resources and the ability to work effectively with clients who have a history of housing-related issues. The ideal candidate will possess excellent written and oral communication skills, with the ability to interface with a variety of internal and external colleagues.

Key Responsibilities:

  • Supervise and maintain housing program census by managing intake and housing referrals.
  • Complete all onboarding processes and training for Housing staff.
  • Ensure the proper maintenance of client housing recordkeeping/archiving.
  • Provide a range of case management services, including counseling, health care linkages, advocacy, entitlements management, and more.
  • Complete all required paperwork by established deadlines.
  • Provide coordination of care within GMHC and outside providers.
  • Review and ensure all contract deliverable services are met for the HOPWA and HUD housing Programs.
  • Ensure staff and clients have a strong understanding of the Terms and Conditions of Tenancy.
  • Assist Property Management Department with managing rent collection.
  • Attend and moderate case conferences with housing Case Managers, clients, and providers.
  • Attend all GMHC meetings and events as assigned.

Requirements:

  • Associates Degree, supervisory experience, and at minimum 5 years' experience working with clients with a history of housing-related issues.
  • Fluent in English and Spanish preferred.
  • Knowledge of housing resources related to housing stability.
  • Extensive knowledge utilizing Microsoft Office Suite.
  • Ability to work within a fast-paced, data-driven, performance-based environment.


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