Sales and Service Expert

3 weeks ago


Somerville, Massachusetts, United States Comcast Full time
About Us
    At Comcast, we're driven by innovation and a passion for delivering exceptional customer experiences. Our goal is to revolutionize industries and lead the future in media and technology.

Job Summary
    As a Sales and Service Expert, you will work with customers to understand their needs and provide tailored solutions. You will be responsible for achieving sales and customer experience goals while maintaining a high level of professionalism and integrity.

Responsibilities:
    + Represent products and services to customers through demonstrations and education.
    + Take a customer-first approach to resolve customer issues and concerns.
    + Meet sales and customer experience targets while maintaining a high level of quality service.
    + Collaborate with the customer care team to resolve complex issues.
    + Participate in training and development programs to enhance sales skills and product knowledge.
    + Work a flexible schedule, including evenings, weekends, and holidays, as required.

Education and Experience:
    High school diploma or equivalent required. 2-5 years of relevant work experience preferred.

Benefits:
    We offer competitive pay, opportunities for career growth, and a supportive team environment. Additionally, we provide an array of benefits, expert guidance, and always-on tools to help support your well-being and success.

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