Restaurant Operations Assistant

2 weeks ago


Austin, Texas, United States ChefSuite Full time
Job Title: Assistant Restaurant Consultant

Join ChefSuite, a cutting-edge ghost kitchen operator, as we seek a highly motivated Assistant Restaurant Consultant to support our tenants in Austin, Texas. This role offers hands-on training and mentorship under an experienced Restaurant Consultant, with the goal of transitioning into a full Restaurant Consultant role upon site occupancy and lease-up.

Key Responsibilities:
  • Collaborate with the Senior Restaurant Operations Manager to oversee tenant management, including onboarding, financial monitoring, marketing strategies, and operational evaluations.
  • Analyze tenant financials, providing regular reports and updates to the mentor and senior management, focusing on cost of goods sold, sales trends, and revenue generation.
  • Contribute to menu optimization efforts, marketing initiatives, and promotional campaigns to enhance tenants' delivery app performance.
  • Evaluate tenants' management practices and operational functionality, offering feedback and recommendations for improvement in areas such as staffing, kitchen layout, and operational efficiency.
  • Engage with tenants to address inquiries, requests, and complaints, fostering positive relationships and ensuring tenant satisfaction.
  • Maintain tenant technology platforms, resolving site-related malfunctions and outages promptly, and communicating with senior management through regular reports and summaries.
  • Facilitate communication between tenants and property staff, assisting in the reporting and resolution of maintenance requests, complaints, and technical issues.
Requirements:
  • Previous restaurant management experience is required.
  • Ability to multitask and work independently.
  • Creative problem-solving skills and excellent time management skills.
  • Proficiency in Google Workspace.
  • A high school diploma and at least one year of restaurant management experience or a similar combination of education and experience is required.
  • Previous experience managing 3rd party delivery apps is required.

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