Resource Coordinator

4 weeks ago


Pasadena, California, United States Shriners Children's Full time
Job Overview

We are seeking a part-time Resource Navigator to join our team at Shriners Children's in Pasadena, CA. The successful candidate will provide clerical support to the Care Management team, assisting with problem-solving and facilitating inpatient and outpatient care. This role will proactively address transportation and lodging needs, and assist patients and families in navigating external resources and support systems.

Responsibilities
  • Support the Care Management Team by assisting patients and families with transportation and lodging needs, navigating and accessing internal and external resources, support, and information.
  • Communicate with Medical Homes as needed.
  • Work with the interdisciplinary team to ensure documentation of assessments, interventions, plans, and education in the patient's electronic medical record.
  • Participate in a multidisciplinary team to plan future episodes of care for patients with language barriers.
  • Identify and coordinate assistance of outside interpreters when necessary.
Qualifications
  • High School Diploma/GED
  • COVID-19 Vaccination
  • Customer support experience in a pediatric medical setting
  • Medical terminology knowledge
  • Bilingual English-Spanish
  • BLS certification


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