NetSuite Sales Account Manager

2 weeks ago


Chicago, Illinois, United States Crowe Full time
Your Journey at Crowe

Crowe is a leading public accounting, consulting, and technology firm that provides audit services to public and private entities, as well as tax, advisory, risk, and performance services. We are committed to delivering exceptional results and making a meaningful impact in the lives of our clients and employees.

About the Role

We are seeking a highly motivated and experienced Sales Account Manager to join our team. As a Sales Account Manager, you will be responsible for maintaining relationships with existing NetSuite customers, identifying opportunities for growth and expansion, and driving sales performance.

Key Responsibilities
  • Upsell and cross-sell business application solutions within an existing base of NetSuite clients.
  • Maintain and develop an active pipeline of forecasted opportunities to meet monthly quota objectives.
  • Drive pipeline velocity activities, including customer references, complete quotes, and contract preparation and execution.
  • Network internally with NetSuite peers/leadership, value-added teams, marketing, and enablement to increase sales performance.
  • Analyze customers' business needs, identify strategic partnership opportunities, and develop strategies to ensure customer growth, satisfaction, and retention.
  • Lead and drive sales opportunities through strategic selling, negotiate and close business, and lead the ongoing business relationship with clients.
  • Cultivate and strengthen relationships with our existing client base with the goal of becoming a trusted advisor.
  • Provide support for immediate client needs, order and quote administration, and follow-up for client fulfillment.
Requirements
  • Bachelor's degree or equivalent training in business, marketing, or management.
  • Minimum 3 years of sales experience in software ERP sales and services.
  • Demonstrated success in meeting or exceeding assigned sales quotas.
  • Strong track record of maintaining a high level of customer satisfaction.
  • Strong business writing and verbal communication skills.
About Crowe

Crowe is a global accounting network with over 200 independent member firms in more than 130 countries. We are committed to delivering exceptional results and making a meaningful impact in the lives of our clients and employees.

We are an equal opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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