Senior Medical Assistant for Multiple Locations

2 weeks ago

Conroe, Texas, United States Houston Methodist Primary Care Group Full time
Position Overview

The Senior Medical Assistant for Multiple Locations is tasked with delivering exceptional support across various sites and specialties within the Houston Methodist Primary Care Group.

Key Responsibilities

As a Senior Medical Assistant, you will:
  • Provide exemplary assistance in patient care and services, showcasing advanced knowledge in complex examinations and treatments.
  • Communicate effectively and execute delegated medical assistant tasks under the supervision of healthcare professionals.
  • Oversee the scope of practice, including roles such as Hand Hygiene Validator and EMR super-user.
  • Manage patient check-in/check-out processes, appointment scheduling, and ensure compliance with medical necessity and eligibility verification.
  • Support accurate claims submission and may engage in registration and revenue cycle activities.
  • Assist in patient examinations, procedures, diagnostic studies, and treatment processes.

Team Collaboration

In this role, you will:
  • Foster a positive work environment, contributing to team efforts and resolving issues proactively.
  • Collaborate with the interprofessional healthcare team, sharing vital patient information comprehensively.
  • Mentor peers in critical thinking and decision-making processes, promoting open communication.
  • Independently perform duties while serving as a clinical resource, guiding colleagues to enhance patient care.

Patient Care and Coordination

Your responsibilities will include:
  • Delivering care to patients under the supervision of physicians and nursing staff, respecting cultural diversity.
  • Conducting pre-visit planning and documentation to anticipate patient needs.
  • Documenting vital signs, chief complaints, and medical histories in the electronic medical record.
  • Following up with patients to ensure adherence to care recommendations and facilitating care coordination.
  • Utilizing excellent communication skills to enhance patient satisfaction and service quality.

Quality and Safety

In this capacity, you will:
  • Report patient observations and conditions to the appropriate medical staff.
  • Perform routine tests and maintain a safe environment for patients and families.
  • Ensure effective communication between patients, medical staff, and third parties to resolve access and service issues.

Financial Responsibilities

As part of your role, you will:
  • Manage inventory and supplies for exam rooms efficiently.
  • Record information accurately during charge entry, registration, and insurance verification processes.
  • Educate patients regarding billing processes and financial responsibilities.

Professional Development

You will be expected to:
  • Enhance the skills of team members and participate in ongoing educational activities.
  • Contribute innovative solutions to improve departmental performance.
  • Maintain current certifications and engage in continuous training.

Qualifications

  • High School diploma or equivalent.
  • Five years of experience as a medical assistant, particularly in complex disease management.
  • Required certifications include RMA, CMA, or equivalent.
  • BLS certification is mandatory.

Skills and Abilities

Successful candidates will demonstrate:
  • Proficiency in medical practices and patient care.
  • Strong communication skills and the ability to work collaboratively.
  • Competence in maintaining accurate medical records and documentation.
  • Advanced assessment skills appropriate for the role.

This job description is intended to provide a comprehensive overview of the responsibilities and qualifications for the Senior Medical Assistant position. Houston Methodist reserves the right to modify job duties as necessary.

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