Assistant Store Manager
6 days ago
The Assistant Store Manager is a key member of our team at Petro Services, Inc. This role is responsible for supporting the Store Manager in the day-to-day operations of our convenience stores and retail fuel sites. As an Assistant Store Manager, you will be responsible for ensuring excellent customer service, managing inventory, and maintaining a safe and clean store environment.
Key Responsibilities
- Provide exceptional customer service and resolve guest concerns in a timely and professional manner
- Assist the Store Manager in managing inventory, including ordering and receiving merchandise
- Supervise and train store associates to ensure they are meeting company standards
- Monitor and maintain store appearance, including cleaning and maintenance tasks
- Assist with personnel documentation, such as coaching and counseling
- Oversee cash handling and verify accounting accuracy
- Control merchandise and fuel inventories, including monitoring tank gauge systems
- Travel independently to neighboring locations to collect fuel survey data
- Assist with ordering, inventory, and merchandise audits
- Address employee grievances and disputes
- 18+ years of age
- Valid driver's license & reliable transportation
- High school diploma or equivalent
- Authorized to work in the United States
- Previous leadership experience in a customer service environment
- Familiarity with inventory management software
- Verifiable work history
- Outgoing and friendly demeanor
- Excellent communication in English (hear, speak, read, and write)
- Able to safely lift 55 lbs. and carry short distances
- Able to stand and walk for 8+ consecutive hours
- Climb a step ladder, reach with arms above head, grasp with hands, bend, and crouch
- Use hands bilaterally & unilaterally
- Able to withstand extreme temperatures for brief periods
- Accurately select options from a touch screen monitor
- Accurately count US currency and make change
- Basic computer knowledge including email and Microsoft Office programs
- Multi-task and thrive in a dynamic retail environment
- Pass a pre-hire drug screen and background check
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