Customer Service Representative
6 days ago
At Global Lending Services LLC, we're dedicated to providing affordable and reliable transportation options to individuals and families. Our mission is to empower people to achieve their goals through accessible financing solutions.
Job SummaryWe're seeking a highly motivated and detail-oriented Customer Service, Collections Coordinator to join our team. As a key member of our customer service team, you will play a crucial role in resolving account delinquency by using proactive outreach and building positive relationships with customers.
Key Responsibilities- Resolve account delinquency through proactive outreach and communication with customers
- Build and maintain positive relationships with customers to ensure timely payment and resolution
- Utilize advanced analytics and technology to identify and address potential credit risk
- Collaborate with cross-functional teams to develop and implement effective collections strategies
- Dependable and reliable with a strong sense of accountability
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with high stress tolerance
- Detail-oriented with a focus on accuracy and precision
- Competitive base pay and performance bonuses
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401K with employer match and immediate vesting
- Paid Time Off (PTO) and paid company holidays
- Paid Volunteer Time Off (VTO) annually
- Fixed 40-hour schedule with no Sundays
- One late night (8:00p) per week, most days off by 6:00
- Every fourth Saturday 8:00 am - 12:00 pm
At Global Lending Services LLC, we're committed to creating a positive and inclusive work environment that celebrates diversity and promotes growth. We offer a range of benefits and opportunities for professional development, making us an ideal choice for motivated and ambitious individuals.
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