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Customer Service Representative

2 months ago

Tempe, Arizona, United States Ajilon Full time
Ajilon Customer Service Representative Job Description

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Ajilon. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, addressing their inquiries, questions, and concerns in a timely and professional manner.

Key Responsibilities:

  • Address member inquiries, questions, and concerns in all areas, including products, tracking numbers, and customer profiles.
  • Verify customer billing information and shipping addresses.
  • Function efficiently and productively in a high-volume telephone call center.
  • Route escalated calls to the Call Center Supervisor as needed.

Requirements:

  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and handle multiple calls simultaneously.
  • Strong customer service skills and a passion for delivering exceptional service.

About Ajilon:

Ajilon is a leading provider of customer service solutions, dedicated to delivering exceptional service to our clients. We are committed to creating a positive and supportive work environment that fosters growth and development.