Pediatric Office Manager
2 weeks ago
As a key member of the Children's of Alabama team, the Pediatric Practice Site Coordinator plays a vital role in ensuring the smooth operation of our pediatric office. This position is responsible for managing the site staff, creating and maintaining schedules, and supervising day-to-day operations. The successful candidate will work closely with physicians, staff, and other stakeholders to provide timely and accurate communication of information. Additionally, this role requires maintaining positive interpersonal relations with patients, families, and colleagues.
Responsibilities
- Participate in updating and upholding standards of practice and serve as a role model for maintaining standards of care.
- Assist the Practice Manager in monitoring staff performance, behavior, and competency.
- Participate in the selection and onboarding of new employees.
- Supervise staff and address physician concerns with staff as needed.
- Coordinate and provide ongoing training and education to staff.
- Stay up-to-date with clinical practice guidelines and recommendations from the AAP, including immunizations and VIS patient handouts.
- Promote, facilitate, and provide education about new practice changes, regulatory requirements, and organizational policies to team members.
- Perform annual appraisals and coach staff based on results.
- Act as the Vaccine Coordinator in accordance with CDC and COA regulations.
- In conjunction with the Practice Manager, maintain clinical staff files, including education, health records, and disciplinary forms.
- Ensure fiscally responsible staffing levels, monitor and manage supplies and equipment.
- Maintain inventory of vaccines, injectables, and other medical supplies and place weekly orders as needed.
- Communicate and coordinate activities between work areas to best facilitate patient flow and office functions.
Education
- High school diploma or equivalent required.
Experience
- Previous management experience, preferably in a medical business office or clinic setting, is needed. Computer experience with Microsoft Word, Excel, and Outlook is preferred. The successful candidate must demonstrate excellent interpersonal communication skills and positive interpersonal relations in dealing with patients, families, physicians, and staff within the office to promote teamwork, efficiency, and high-quality patient care.
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