Dunkin' Franchisee Shift Manager

7 days ago


Watertown, Massachusetts, United States Dunkin' Full time
The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience.

They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.

**Key Responsibilities:**

* Provide excellent guest satisfaction, service speed, and product quality
* Meet safety and sanitation standards
* Anticipate and understand guests' needs and exceed their expectations
* Works well in a team environment
* Willingness to follow our company standards

**Benefits of working for a Dunkin' franchisee:**

* Competitive wages
* Awesome team-oriented environment
* Lots of potential for growth within the company for those who work hard
* Vacation Pay*- Full Time Employees
* Sick Time accumulation
* Health Care* -Full Time Employees
* Employee Discounts
* Tips
* End of Year Bonuses after 1 year of employment

**About the Company:**

The Leo Organization has been serving guests in our communities for over 30 years.

We are a family owned business that specializes in developing, constructing, owning and managing Dunkin' Donuts establishments in Massachusetts.

We take pride in serving our communities by practicing excellence in all phases of our operation. Excellence is not a goal, it is a standard

Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.

We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day.
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