Store Protection Specialist

4 weeks ago


Madera, California, United States MSCCN Full time
Job Summary

We are seeking a highly skilled and dedicated Store Protection Specialist to join our team at MSCCN. This role is responsible for providing a visible presence at store entrances and exits, mitigating theft and fraud, and maintaining a safe and secure environment for associates and customers.

Key Responsibilities
  • Monitor entrances and exits to prevent theft and ensure a safe environment
  • Develop and maintain relationships with store leadership and associates to ensure compliance with loss prevention directives
  • Provide excellent customer service and promote a positive shopping experience
  • Identify and address potential theft indicators and minimize operational shortage
  • Participate in training and education programs to enhance skills and knowledge
Requirements
  • High school education or equivalent required, AA degree preferred
  • One year retail supervisor experience or similar training preferred
  • One year loss prevention/security training preferred
  • Active Security Guard License preferred
  • Ability to work effectively in a fast-paced environment
  • Strong communication skills
  • Demonstrated ability to build and maintain relationships with the store team
  • Excellent customer service skills
  • Proven ability to effectively resolve conflict
Working Conditions

This role requires the ability to spend up to 100% of working time standing, walking, and moving around the store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling). Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need).

MSCCN is an Equal Opportunity Employer

We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce.



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