Tax Support Specialist
3 weeks ago
**Job Description:**
We are seeking a skilled Tax Support Specialist to join our team at Jackson Hewitt Inc. This is a customer-focused role that requires strong interpersonal and communication skills, along with prior customer service or sales experience.
Salary: $52,000 - $62,000 per year, depending on experience and location.
Job Responsibilities:
- Actively engage with clients to confirm appointments and follow up with past and potential clients.
- Distribute marketing materials and keep clients engaged during wait times.
- Work in a fast-paced retail environment with excellent communication skills.
- Basic computer proficiency and ability to troubleshoot.
Benefits:
- Competitive salary and bonus structure.
- Flexible schedule options to suit your needs.
- Low-cost benefits, including healthcare, dental, and vision.
- Teladoc sessions for you and your household for $18 per month.
- Free identity theft protection.
What You'll Need:
- Strong interpersonal and communication skills.
- Experience in a fast-paced retail environment.
- Basic computer proficiency and ability to troubleshoot.
- Prior customer service or sales experience is preferred.
Additional Perks:
- Opportunities for advancement within the organization.
- Employee referral program.
- Medical and prescription benefit option after working 1,560 hours annually.
- 401k with company match after working 1,000 hours.
About Us:
At Jackson Hewitt Inc., we value our employees and provide a supportive work environment. We are an equal employment opportunity employer and do not tolerate discrimination against or harassment of any applicant or employee.
Disclaimer:
By applying, you acknowledge that you have read and understood the company's privacy policy and the candidate acknowledgment. You also consent to receive automated telephone calls and/or text messages regarding employment opportunities.
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