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International Logistics Coordinator

2 months ago

Frisco, Texas, United States Transplace Full time
Job Summary

The International Customer Service Representative plays a vital role in the success of our global logistics operations. This position is responsible for coordinating international logistics tasks, including ocean and air shipment bookings, data entry, and communication with international customers and vendors.

Key Responsibilities
  • Support the international account management team in a fast-paced logistics environment
  • Request and coordinate international multi-mode ocean and air bookings details from carriers and providers
  • Create shipments and accurately enter data into transportation management software
  • Coordinate service requirements and standards with vendors and supply chain partners
  • Communicate service issues to customers or management via multiple methods
  • Monitor and update shipment status information
  • Demonstrate ownership of assigned responsibilities
  • Accurately enter shipment financial details into operating software
  • Ensure operational compliance with US regulatory requirements for export and import shipments
Requirements
  • 1-2 years of customer service, logistics, or relatable experience
  • Associate's degree or equivalent combination of education and experience
  • Preferred: Bachelor's degree in business, logistics, or related field
About Us

Transplace, an Uber Freight company, powers one of the largest managed transportation and logistics networks in the world. Our tech-enabled services and solutions platform are backed by innovative technology and a dedicated team of domain experts, engineers, and data scientists. We're committed to thrilling our customers by consistently improving supply chain performance and providing greater visibility and control of their logistics networks.