Freight Collections Specialist

5 days ago


Frisco, Texas, United States Uber Freight Full time

About the Role:

The Collections Specialist II position is a key customer service and internal support role within Uber Freight. This position is responsible for being a mentor and partner to other Collections Specialists, as well as taking on more complex customer accounting work.

Key Responsibilities:

  • Customer account assignments: Medium to complex
  • Run and format daily queries using multiple company specific software/applications to show productivity increase/decrease on customer aging reports
  • Create and provide account balance spreadsheet with specialized reporting parameters
  • Liaison between assigned customers and internal departments to resolve billing issues and process conflicts
  • Discuss invoice discrepancies/errors with billing and operations departments to form corrective action plans
  • Ensure all work performed on customer's accounts are notated daily and updated in financial system for management to review if needed
  • Be a resource to Collections Specialists questions with processes, archived information locations, and applications
  • Mentor and hands on support to Collection Specialists partnered with you

Requirements:

  • Minimum of 1-2 years of professional experience
  • Minimum of 1+ years of experience in Finance Accounts Receivable

About Uber Freight:

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods.



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