Freight Collections Specialist
5 days ago
About the Role:
The Collections Specialist II position is a key customer service and internal support role within Uber Freight. This position is responsible for being a mentor and partner to other Collections Specialists, as well as taking on more complex customer accounting work.
Key Responsibilities:
- Customer account assignments: Medium to complex
- Run and format daily queries using multiple company specific software/applications to show productivity increase/decrease on customer aging reports
- Create and provide account balance spreadsheet with specialized reporting parameters
- Liaison between assigned customers and internal departments to resolve billing issues and process conflicts
- Discuss invoice discrepancies/errors with billing and operations departments to form corrective action plans
- Ensure all work performed on customer's accounts are notated daily and updated in financial system for management to review if needed
- Be a resource to Collections Specialists questions with processes, archived information locations, and applications
- Mentor and hands on support to Collection Specialists partnered with you
Requirements:
- Minimum of 1-2 years of professional experience
- Minimum of 1+ years of experience in Finance Accounts Receivable
About Uber Freight:
Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world's goods.
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