Front Desk Coordinator

3 days ago


Macon, Georgia, United States Smile Doctors , LLC Full time
{"title": "Front Desk Coordinator", "description": "Be a Part of Our Team

At Smile Doctors, LLC, we're passionate about creating a culture of care and compassion. As a Front Desk Coordinator, you'll play a vital role in delivering exceptional patient experiences and supporting our team's mission to love people first and straighten teeth second.

Key Responsibilities:
  • Welcoming patients and providing information about our clinic features
  • Answering and screening incoming calls, taking messages as needed
  • Checking-in patients and collecting general information on their first visit
  • Verifying insurance information and notifying clinicians of patient arrival and readiness
  • Making appointments for returning patients and printing/reprinting appointment reminders and school/work excuses
  • Coordinating payment arrangements or account resolution and receiving, storing, and delivering shipments and mail
  • Taking payments and posting to accounts and updating charts and patient information
  • Driving internal marketing initiatives and fostering participation from everyone
Requirements:
  • Ability to communicate effectively verbally and in writing
  • Ability to listen and understand information verbally and in writing
  • Basic knowledge of Microsoft Office
  • Ability to build rapport with patients and establish and maintain good working relationships with patients and coworkers
What We Offer:
  • Competitive salary
  • Medical, dental, vision, and life insurance
  • Short and long-term disability coverage
  • 401(k) plan
  • 2 weeks paid time off in your first year + paid holidays
  • Discounts on braces and clear aligners for you and your family members

We're proud to be an equal opportunity workplace and welcome diversity in our organization. We do not discriminate against any team member or applicant for employment regardless of age, race, color, national origin, religion, disability, veteran status, sex, sexual orientation, or gender identity.

", "lang_code": "en"}

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