Community Health Worker
2 days ago
Job Summary:
UnitedHealth Group is seeking a Field Based Community Health Worker to join our team. As a Field Based Community Health Worker, you will be responsible for assessing, planning, and implementing care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care.
Key Responsibilities:
- Assess, plan, and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care
- Utilize both company and community-based resources to establish a safe and effective case management plan for members
- Collaborate with patient, family, and healthcare providers
- Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services
- Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
- Partner with care team (community, providers, internal staff)
- Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the healthcare team
- Document all member assessments, care plan and referrals provided
Requirements:
- 4+ years of case management, community outreach work or volunteering experience
- 2+ years of experience working or volunteering within the Community Health setting in a field-based healthcare role
- 2+ years of experience working or volunteering within the local Community, with demonstrated knowledge of culture and values within the Community and familiarity with the resources
- Intermediate level of computer proficiency including the use of Microsoft Outlook, Teams, and multiple web applications
- Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information and live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
- Must reside within a commutable distance to Maryland Heights, Florissant, Saint Louis City, and surrounding communities in Missouri (Saint Louis County)
- Valid Missouri driver's license and current automobile insurance with access to reliable transportation that will enable you to travel to client and/or patient sites within a designated area
- Must reside in the state of Missouri
- Ability to travel locally, up to 100 miles round trip and up to 50% of the time
Preferred Qualifications:
- Bachelor's Degree (or higher) in a health-related field
- Community Health Worker (CHW) Accreditation
- Licensed Practical Nurse (LPN), Certified Nursing Assistant/Home Health Aide, Certified Medical Assistant
- Care management experience
- Experience working in Managed Care
- Knowledge of Medicaid/Medicare population
- Knowledge and/or experience with behavioral health or substance use disorders
Soft Skills:
- Strong communication and customer service skills both in person and via phone
- Ability to work independently and maintain good judgment and accountability
- Demonstrated ability to work well with others
- Strong organizational and time management skills
- Ability to multi-task and prioritize tasks to meet all deadlines
- Ability to work well under pressure in a fast-paced environment
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
About UnitedHealth Group:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere:
UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
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