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Residential Sales Specialist

2 months ago

Santa Rosa, California, United States WesternExterminator Full time
Job Description

About the Role

We are seeking a highly motivated and results-driven Residential Sales Specialist to join our team at WesternExterminator. As a key member of our sales team, you will be responsible for selling our residential pest management services and products to new and existing customers, while maintaining a customer-focused service to grow the business.

Key Responsibilities

  • Assess customers' needs by performing a needs analysis based on customer concerns using expert knowledge of our products and services.
  • Visually inspect homes and businesses for pests, pest harborage, pest entries, etc.
  • Sell pest control solutions for residential customers based on assessment findings.
  • Collaborate with our customer service center, Inside Sales department, and technicians for increased opportunities.
  • Partner with Branch Manager to identify revenue streams with our current base and service specialist engagement.
  • Develop proposals for customers to resolve existing pest issues while also proposing additional enhancements to pest household services.
  • Complete home diagrams using our sales CRM and provide to ensure clear understanding of customer home and possible challenges.
  • Follow up on past proposals to close sales opportunities.
  • Provide expert knowledge to new service installations to ensure the job is completed satisfactorily.
  • Complete daily activities and sales performance using our company sales CRM.

Requirements

  • High school diploma or equivalent.
  • Prefer Associate's or Technical degree.
  • Pest industry certifications a plus.
  • Must have 1 or more years of sales or pest technician experience.
  • Prefer 1-2 years of experience in pest control sales and 2 or more years in a customer service role.
  • Must be an effective verbal communicator, with particular emphasis on customer-facing conversations and presentations with additional follow-ups.
  • Must have a valid driver's license.
  • Must have a driving record with no motor vehicle violations within the last year.
  • Travel up to 100% of time within assigned territory(s).
  • Must pass pre-employment background screen.

What We Offer

  • Competitive base pay range: $15.87-$28.27/hour.
  • Annual total earning potential after initial training period: $108,400/year.
  • In addition to base pay, colleagues working in this role may be eligible to earn additional monetary compensation, including overtime, incentive, and/or commission pay.

Why Choose WesternExterminator?

A career with WesternExterminator can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance and promotes from within. We offer competitive pay and many of our roles offer performance incentives.

Our Total Rewards Program

  • Multiple avenues to grow your career.
  • Training and development programs available.
  • Tuition reimbursement benefits (for full-time colleagues).

Health and Wellness

  • Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1.
  • Health benefits, including medical, dental, vision, disability, and life insurance, plus much more.

Savings and Retirement

  • 401(k) retirement plan with company-matching contributions.

Work-Life Balance

  • Vacation days and sick days.
  • Company-paid holidays and floating holidays.
  • A company mindset that prioritizes health, safety, and flexibility.