Customer Service Specialist for Cruise Ship Operations

1 week ago


Fort Lauderdale, Florida, United States Crew Mail Services Full time

Crew Mail Services is seeking a highly motivated and detail-oriented Customer Service Specialist to join our team as a Retail Cashier. In this seasonal role, you will be responsible for assisting with the distribution of packages and sale of merchandise to crew members onboard cruise ships in Miami and Fort Lauderdale.

Key Responsibilities:
  • Load and offload carts of merchandise and bags of packages into/from delivery vehicles
  • Screen packages at X-ray machines in the presence of port and ship's security teams
  • Distribute packages to crew members in a friendly and efficient manner
  • Log out packages and collect payments when applicable
  • Display and sell merchandise to crew members

You will be working as part of a team that visits cruise ships while they are in port, providing excellent customer service to crew members. If you are a team player who is comfortable working under pressure and in changing environmental conditions, we encourage you to apply.

Requirements:
  • Ability to work effectively as part of a team
  • Must be available to work weekends
  • Attention to detail
  • Ability to pass a background check and drug screening
  • TWIC/Port ID card holders are an asset
Working Conditions:

This is a seasonal role from November to May, requiring all weekends. You will be working on cruise ships while they are in port, so you must be able to adapt to changing environmental conditions.

Compensation:

The estimated annual salary for this position is approximately $$$45,000-$60,000, based on industry standards and the level of experience required for the role.



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