Shipping Operations Supervisor
1 week ago
We are seeking a highly motivated and experienced Shipping Operations Supervisor to join our team at The Millennium Group. As a key member of our operations team, you will be responsible for overseeing the receipt, processing, and delivery of packages and mail in a fast-paced campus environment.
About Us:
The Millennium Group is an award-winning business process outsourcing firm with over 30 years of experience in providing print, mail, document scanning, reception, and related office support services to Fortune 500 companies, professional service firms, and institutions of higher education.
Key Responsibilities:
- Lead, coach, and train associates on general tasks related to shipping and receiving
- Receive, security screen, count, and verify all incoming parcels, freight, etc.
- Log all incoming items, letters, and packages, including certified, registered, return receipt, Federal Express, UPS, and DHL
- Distribute packages and mail in a campus environment
- Deliver packages to departments and cubicles using a PDA system to scan and sign for packages
- Make timely collections of outgoing packages to be shipped via FedEx, UPS & DHL, and U.S.P.S. mail to be metered via postage machine
- Work on a fast-paced line processing, sorting, and staging packages for delivery
- Perform daily printer checks & place service calls as needed
- Assist facilities with tickets assigned to me or other facilities employees
- Help address various tasks from breakdown and setup of conference rooms, checking and maintaining mechanical rooms and equipment
- General maintenance of building interior and breakroom areas, changing lighting and/or fixtures, plumbing repairs, maintenance, and installations
- Maintain tools and equipment in clean, safe working order
- Rotate 'on-call' 7 days every 3rd week with other coworkers making sure to be available during that time for any call from security pertaining to the building and/or issues needing attention outside of business hours
- Escort & monitor outside vendors temporarily working on-site
Requirements:
- Minimum 4-5 years customer service experience
- Minimum 2-4 years shipping experience
- Provide monthly reporting of all tasks supported or completed by the team
- Ability to handle multiple projects at one time & effectively work individually or in a team environment
- Ability to lift up to 50 lbs
- Excellent communication skills both written and verbal
- Keyboarding and Windows environment. 1-3 years' experience with Google applications
- High school diploma or equivalent preferred
- Attention to detail
- Ability to meet employer's attendance policies
Salary Estimate:
$65,000 - $85,000 per year, depending on location and experience
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