Service Management Specialist

4 days ago


Arlington, Virginia, United States MEI Group Inc Full time
Job Summary
We are seeking an experienced Service Management Specialist to join our team at MEI Group Inc. In this role, you will be responsible for coordinating the vehicle repair process, ensuring timely completion and maintaining high standards of quality.

Your primary responsibilities will include managing workflow logs, working with the Express Shop Service Manager and Shop Foreman to facilitate diagnostics and repairs, and communicating directly with customers regarding vehicle status. You will also oversee the vehicle approval process, manage priority dispatching, and verify vehicle warranty and insurance coverage.

A successful candidate will have excellent organizational skills, be able to multitask in a high-energy environment, and have strong communication and problem-solving skills. A valid driver's license and high school diploma or equivalent are required. Our comprehensive benefits package includes Health, Life, Dental, and Vision Insurance, as well as a 401k plan. With a competitive salary of $16-$18 per hour, depending on experience, this is an excellent opportunity for those looking to advance their career in a dynamic industry.

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