Wireless Solutions Specialist
6 days ago
R&M Management is committed to delivering exceptional wireless solutions to our customers. We are seeking a talented Wireless Solutions Specialist to join our team in Fredericksburg, VA.
Job Overview:We offer a comprehensive training program for our new hires, providing them with the skills and knowledge to excel in their roles. As a Wireless Solutions Specialist, you will have the opportunity to work closely with customers, understand their needs, and provide tailored solutions that meet their expectations.
Key Responsibilities:- Build strong relationships with customers through face-to-face interactions, ensuring they receive personalized support and guidance on our wireless products and services.
- Stay up-to-date on the latest promotions and discounts offered by our partners, enabling you to upsell services that add value to our customers' lives.
- Maintain accurate records of sales contracts and customer information, adhering to confidentiality guidelines and compliance standards.
- Collaborate with colleagues to analyze customer engagement trends and campaign data, identifying areas for improvement and driving business growth.
- Provide exceptional customer service, addressing questions and concerns promptly, and resolving issues efficiently.
- A high school diploma or equivalent is required, while prior experience in sales, customer service, or retail is preferred but not necessary.
- Excellent written and verbal communication skills to effectively interact with customers, colleagues, and management.
- A professional demeanor and ability to build positive relationships with customers and team members.
- The capacity to quickly learn and adapt to new wireless products and services.
- Able to work collaboratively in a fast-paced environment, prioritizing tasks and managing time effectively.
R&M Management provides a supportive work environment, opportunities for career advancement, and a competitive salary range of $40,000 - $60,000 per year, depending on experience.
Join Our Team:If you are passionate about delivering exceptional customer experiences and possess excellent communication skills, we encourage you to apply for this exciting opportunity.
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