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Patient Care Coordinator

2 months ago

Ventura, California, United States Two Trees Physical Therapy Full time
Job Summary

We are seeking a highly skilled and organized Patient Care Coordinator to join our team at Two Trees Physical Therapy. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional patient care, and maintaining a positive and welcoming environment for our patients and staff.

Key Responsibilities
  • Front Office Operations: Manage the front office, including answering phones, greeting patients, and handling administrative tasks.
  • Patient Scheduling: Schedule new patients, collect necessary information, and verify insurance coverage.
  • Insurance and Billing: Submit patient insurance information, collect co-pays and payments, and maintain accurate records.
  • Communication: Communicate effectively with patients, staff, and physicians to ensure seamless care and services.
  • Confidentiality: Maintain patient confidentiality and adhere to HIPAA policies and procedures.
  • Inventory Management: Monitor and maintain physical therapy supplies inventory.
Requirements
  • Education: High School diploma or equivalent.
  • Experience: 1-2 years of prior experience in customer service and administration, preferably in a medical or physical therapy setting.
  • Skills: Strong communication and organizational skills, ability to multitask, and proficiency in Microsoft Office.
Working Conditions

This is a full-time position that requires prolonged sitting, some walking, bending, stooping, reaching, and stretching. The ideal candidate will have normal range of hearing and eyesight to record, prepare, and present reports.