Food Service Assistant Manager

1 week ago


Austin, Texas, United States la Madeleine Full time

Assistant Manager

Position Overview

We are seeking an Assistant Manager to oversee the daily operations of our café. The successful candidate will be tasked with ensuring compliance with food safety regulations, delivering exceptional service, and effectively managing the café staff.

Key Responsibilities:

Food Safety and Compliance

  • Implement and uphold sanitary practices for food handling and cleanliness
  • Ensure adherence to operational standards and legal requirements
  • Maintain high-quality food preparation and service
  • Monitor and control food and beverage costs

Customer Service Excellence

  • Foster a positive guest experience and address any concerns
  • Guide the café team to leverage strengths and improve on weaknesses

Operational Management

  • Ensure that safety and security protocols are strictly followed
  • Maintain a safe and healthy working environment
  • Oversee shifts, ensuring standards and product quality are met
  • Investigate and resolve customer complaints effectively

Team Leadership

  • Provide clear direction to team members
  • Conduct interviews, supervise, and mentor staff
  • Offer continuous feedback and establish performance goals

Qualifications:

  • ServSafe Certification is required or willingness to obtain it
  • Proficient in computer systems and software
  • Strong understanding of restaurant operations
  • Must hold a valid driver's license and be authorized to work in the United States


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