Chief Engineer

4 days ago

Louisville Kentucky, United States Residence Inn Louisville Ne Full time
Job Summary

The Chief Engineer is responsible for ensuring the smooth operation of all hotel equipment and facilities, while supporting the company's goals of guest satisfaction, cost control, and profitability. This includes overseeing and participating in the Preventative Maintenance program to ensure that all rooms and public spaces meet the company's standards.

Responsibilities:
  • Ensure the proper operation and maintenance of all hotel equipment and facilities.
  • Oversee and participate in the Preventative Maintenance program to prevent equipment failures and reduce downtime.
  • Train and supervise the hourly Engineering staff and coordinate all scheduling.
  • Review Engineering staff's worked hours for payroll compilation and submit to accounting on a timely basis.
  • Focus the Engineering Department on their role in contributing to the guest service scores.
  • Motivate, coach, counsel, and discipline all Engineering personnel according to company standards.
  • Conduct all 90-day and annual employee performance appraisals according to company standards.
  • Prepare and conduct all Engineering interviews and follow hiring procedures according to company standards.
  • Attend weekly staff meetings and provide training on a rotational basis using the steps to effective training according to company standards.
  • Respond to employee emergency situations using information contained in M.S.D. sheets. Keep M.S.D. sheets current and easily available.
  • Establish ongoing training for all departments, especially Housekeeping, Front Desk, and Kitchen, to maintain basic upkeep of their departments and equipment.
  • Adhere to budgeted or re-forecasted expense allotments using proper procedures for all purchases and keep all necessary items (light bulbs, name tags, etc.) stocked.
  • Coordinate all inspections of the fire safety systems, including extinguishers, smoke alarms, etc., to maintain proper safety standards.
  • Manage energy expenses and continually work towards energy conservation.
  • Participate in required M.O.D. coverage as scheduled.
  • Ensure that the Preventative Maintenance program is implemented and administered according to company standards.
  • Evaluate and spot check the work of all staff and contractors or outside laborers.
  • Handle guestroom maintenance requests in a timely manner.
  • Maintain files of and be familiar with all operational manuals and warranty agreements for equipment.
  • Immediately follow up on any alarms to determine the exact location and cause; determine emergency status and report to Guest Services and/or the General Manager with findings.
  • Ensure that employees are at all times attentive, friendly, courteous, and helpful to guests, all other employees, and managers.
  • Act as emergency contact person.
  • Attend monthly all-employee meetings and any other functions required by management.
  • Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments.
  • Ensure that the pool and spa are in compliance with area health codes.
  • Use proper two-way radio etiquette at all times when communicating with other employees; Ensure the proper use of radio etiquette within department.
  • Chair Safety Committee as well as help coordinate fire drills and the training of all employees on safety procedures.
  • Establish and maintain key control system.
  • Be familiar with the organization of the company and know the function of each department.
  • Conduct daily property tour of the hotel and exterior perimeter for debris and trash removal; Check the lighting and irrigation periodically.
  • Handle items for 'Lost and Found' according to the standard.
  • Perform any other duties as requested by the General Manager.

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