Service Delivery Expert
7 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Service Delivery Expert.
Main Responsibilities:
- Provide top-notch service and support to customers and sales force, meeting their needs promptly and professionally.
- Handle high-volume incoming telephone orders and respond to customer inquiries with speed and accuracy.
- Foster and maintain strong relationships with customers through effective communication and issue resolution.
- Process customer orders efficiently and accurately, adhering to established procedures.
- Edit and verify order details for accuracy and completeness, minimizing errors and rework.
Requirements:
To succeed in this role, you will need:
- Exceptional communication and interpersonal skills, enabling seamless collaboration with internal stakeholders and external customers.
- A strong commitment to delivering exceptional customer service, aligning with Airgas's values and mission.
- The ability to work effectively in a fast-paced environment, prioritizing tasks and managing multiple responsibilities simultaneously.
- A solid understanding of customer service principles and practices, applied to ensure consistent delivery of high-quality service.
- Experience working in a customer-facing role, preferably in an industrial setting.
Compensation:
We offer a competitive salary range of $50,000 - $65,000 per year, reflecting your value as a key contributor to our team.
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