Wellness Associate and Client Relations Expert

5 days ago


Grandville, Michigan, United States Massage Envy Full time

Welcome to Massage Envy

We are a national franchisor of independently owned and operated franchised locations, dedicated to helping clients achieve their health and wellness goals. As a Wellness Associate and Client Relations Expert, you will play a key role in delivering exceptional customer service and promoting our Total Body Care philosophy.

Salary Range

The estimated salary for this position is $38,000 - $58,000 per year, depending on experience and qualifications.

Responsibilities

Your primary responsibility will be to provide outstanding customer service and help clients feel valued and understood. This includes greeting clients, scheduling services, answering phone calls, and addressing questions.

Requirements

  • A high school diploma (or equivalent) and previous retail or sales experience (preferred)
  • Critical thinking skills with excellent math and computer skills and the ability to multitask
  • Great people skills and the ability to establish positive relationships with guests
  • Supporters of total body care with a general knowledge of massage and skin care services

Perks and Benefits

  • Paid time off for full-time employees
  • Employee referral bonus program
  • A flexible schedule for a better work-life balance
  • A free massage, skincare, or stretch service each month
  • 35% off all products
  • Employee Assistance Program
  • In-depth product and service training
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