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Customer Service Ambassador
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities- Establish and maintain positive relationships with clients through effective communication and issue resolution.
- Convey our expertise in products and services to clients, providing them with tailored solutions to meet their needs.
- Act as a key educator to our community and clients, promoting our services and expertise.
- Communicate client requirements to our support team in accordance with company policies and procedures.
- Confer with clients to provide information about products or services, take or enter orders, or obtain details of complaints.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Attract potential clients by answering product and service questions and suggesting information about other products and services.
- Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction.
- Ability to effectively build relationships with clients and teammates.
- Strong written and verbal communication skills.
- Desire to continuously look for ways to help people.
- Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem.
We offer a competitive compensation package, including a salary of $18.00 per hour. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you.
