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Retail Sales Associate

2 months ago

Walnut Creek, California, United States Ross Stores, Inc. Full time
About Ross Stores, Inc.

We are a leading off-price retailer with a strong track record of success and growth. Our focus is on bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. We strive to provide a fun and exciting treasure hunt experience for our customers.

Job Summary

The Retail Associate is responsible for ensuring our customers have a positive shopping experience. This includes making eye contact, smiling, and greeting all customers in a courteous and friendly manner, treating fellow associates with respect, and efficiently following all company best practice standards.

Key Responsibilities
  • Provide excellent customer service by greeting customers, answering questions, and assisting with merchandise.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and restrooms.
  • Process transactions accurately and efficiently, including handling cash, credit card, and refund transactions.
  • Assist with receiving and processing merchandise, including expediting newly received merchandise to the sales floor.
  • Participate in visual merchandising and inventory management to ensure a neat, clean, and organized store.
  • Understand and follow all company policies and procedures, including safety protocols and loss prevention measures.
Requirements
  • Ability to communicate effectively with customers and associates.
  • Basic mathematical calculations commonly used in retail environments.
  • Ability to stand, walk, and move around the store for up to 100% of working time.
  • Ability to regularly bend, squat, kneel, climb, carry, reach, and stoop.
  • Ability to occasionally push, pull, and lift more than 25 pounds.
What We Offer

We offer a competitive base pay range of $16.00-$16.50, depending on experience and qualifications. We are an equal employment opportunity employer and are committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.