Retail Sales Associate

3 weeks ago

Walnut Creek, California, United States Office Depot Full time
Job Description

As a Part Time Retail Store Associate at Office Depot, your role is crucial to our continued success in today's retail landscape. You will engage with customers in a friendly and knowledgeable manner, creating a positive shopping experience while driving sales.

Key Responsibilities
  • Customer Centric Experience:
    • Support a positive customer-centric experience by proactively acknowledging and engaging every customer.
    • Utilize and understand the selling program to promote the sale of the best solution as well as additional products and/or services.
    • Maintain awareness of planned advertisements, promotions, and sales and loyalty programs.
  • Store Operations Commitment:
    • Consistently maintain store and print department appearance to company guidelines and keep a neat, clean, well-stocked environment.
    • Adhere to all standards related to signage labeling and merchandise presentation.
    • Follow the established sorting and stocking guidelines and complete freight processes.
    • Ensure freight sorting area is organized and setup in accordance with guidelines.
    • Scan, investigate, and fill inventory lows and outs daily.
  • Print and Tech Expertise:
    • Work to continually develop personal selling skills and product knowledge through sales and service tools provided which includes successful completion, at minimum, of Tech, Print, and other applicable training.
    • Continued education in these areas is expected, up to and including designated certifications, if required.
  • Sales Techniques:
    • Ensure compliance with company policies, procedures, and practices; and support the company's loss prevention efforts.
    • Perform other duties as assigned.
Requirements
  • High School diploma or equivalent education preferred.
  • No previous experience required.
  • Must possess basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
  • Must possess good interpersonal and communication skills which are necessary to establish a selling relationship with clients and other associates.
  • Must be able to read, count and write to accurately complete documentation, utilize training tools and process inventory.
  • Client focused, positive and engaging, action oriented, demonstrates a passion for the brand, products, services, and solutions.

We believe that the Store Associate role is essential in driving our store's success through inspiring sales brilliance and exceptional service in key areas such as Print and Technology. The ideal Store Associate should be passionate about sales, delivering exceptional service, and driving operational excellence.

The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization.

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