Institutional Specialty Sales Representative, Virtual Engagement

4 weeks ago


Morrisville, North Carolina, United States Mercalis Full time
Overview

Mercalis is a leading integrated life sciences commercialization partner that provides comprehensive solutions to navigate the complex life sciences marketplace. Our proven industry expertise and results-driven technology help accelerate value and enhance patient lives.

We foster a culture that encourages individuality, creativity, and growth while fostering a team environment. Our diversity-driven organization takes an inclusive approach to delivering patient-centric solutions that eliminate barriers for patients, increase access to medications, and help patients receive life-saving treatments.

Responsibilities
  • Establish order sets, protocols, and formulary position at targeted hospitals.
  • Generate and increase sales to achieve consistent performance against sales objectives for assigned institutions.
  • Engage targeted customer audience in in-depth discussions of disease states and products using client-approved materials.
  • Contact HCPs via phone and computer technology to conduct virtual details.
  • Schedule and conduct in-services with targeted HCPs within budget restraints and compliance regulations.
  • Effectively use CRM system to gather all data and maintain metrics as well as continuity of ongoing engagement.
  • Meet all specific program productivity metrics as set forth by the individual project.
  • Manage daily call activity to optimize time and maximize sales objectives.
  • Engage in active listening and respond appropriately to HCP needs and questions using conversational science skills.
  • Successfully complete training to meet or exceed all expectations set by the client becoming an expert in the assigned disease and treatments.
  • Fearless cold calling that can engage HCPs in conversation.
  • Create and maintain a positive impression with the client, the HCPs, teammates, management, and other Trialcard personnel.
  • Manage effectively in uncertain and ambiguous situations.
  • Attend all necessary meetings, both virtually and in-person.
  • Be a self-directed, resilient, decision-maker who faces each task with optimism and is results-oriented.
  • Share best practices and successes with teammates and National Sales Manager.
Qualifications
  • Minimum 4+ years of pharmaceutical sales experience with award-winning performance.
  • Minimum 2 years of Institutional Sales experience.
  • Excellent interpersonal, communication, and presentation skills, verbal, written, and digitally.
  • Experience with or other CRM system.
  • Strong technology skills including working knowledge of Microsoft Office products.
  • Highly organized and detail-oriented.
  • Strong time management and prioritization skills.
  • Aptitude for detailed product knowledge and compliance adherence.
  • Ability to resolve conflicting situations.
  • High energy, collaborator with a positive attitude.
  • Flexibility.
  • Experience detailing HCPs using approved materials in a conversational manner.

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