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Event Security Operations Manager

2 months ago

Irving, Texas, United States Gartner Full time
About the Role:

This position requires a seasoned professional with extensive experience in event security operations, risk management, and security planning. The ideal candidate will have a proven track record of ensuring the safety and security of attendees, staff, and vendors at large-scale events.

Key Responsibilities:
  • Develop and implement comprehensive security plans for Gartner events, taking into account the type, location, and risk profile of each event.
  • Collaborate with Gartner's conferences and events teams to determine and implement appropriate security measures.
  • Manage event security vendors, ensuring that security planning and on-site security are executed to Gartner standards.
  • Build and maintain relationships with venue security and safety teams, venue management, and local law enforcement in Gartner event locations.
  • Ensure that Gartner events, venues, and vendor services meet all legal requirements for security and health and safety.
  • Manage event security vendors to ensure optimal performance and excellent customer service.
  • Implement event security crisis management plans and processes.
  • Respond to emergencies as they arise, ensuring proper communication is sent out to those involved and/or affected, while maintaining proper client/security relationships through the contact and support.
  • Execute against executive and VIP security standards and measures.
  • Partner with GSS partners to ensure that event-specific intelligence gathering and notification processes are in place.
  • Liaise with external industry resources (e.g. law enforcement, government, emergency responders, industry peers & associations, etc.) on event security best practices.
  • Support other executive protection, regional, and site-specific security incidents and issues as necessary.
Requirements:
  • Minimum of 7-10 years of event security operations experience, preferably with private sector organizations for events up to 10,000 people.
  • Operational experience managing security vendors, guard services, and hotel/venue security teams.
  • Expertise in threat management, threat assessment, protective intelligence, and personal protective processes.
  • Industry certifications are preferred, but not required.
  • Strong understanding of industry-specific legislations and compliance requirements.
  • Ability to articulate how they will apply skills learned in previous roles to complex client issues in the commercial security sector.
  • Exercises sound operational judgment, as well as flexibility to shifting priorities and challenges.
  • Collaborative, team player who has a proven ability to identify and define objectives while managing resources within a budget plan.
  • Highly effective verbal and written communication skills.
  • Demonstrated presentation and communications skills and ability to speak to senior audiences with subject matter mastery.
  • Proficient with all basic Microsoft computer software programs and communications techniques.
Additional Requirements:
  • Ability to travel globally up to 35% and have a current passport.
  • May be required to work evening or weekend hours in support of event and to support response to security incidents.
  • Must be able to conduct routine security functions including walking, climbing stairs, and standing at stationary posts.