FCA Recall Specialist

4 weeks ago

Omaha, Nebraska, United States MarketSource Full time
Job Summary

The Field Canvasser/Recall Specialist will be responsible for effectively managing a territory to ensure that assigned cases pertaining to Takata airbag recalls, or other Original Equipment Manufacturers (OEM) critical initiatives assigned, are completed, or cases closed on identified targeted vehicles in their assigned geography.

Key Responsibilities
  • Conduct field canvassing, "door knocks" and face-to-face visits at identified addresses to close cases with required documentation
  • Utilize MarketSource Dashboard to review case assignments and closures
  • Subject matter expert on assigned initiative(s)
  • Understand and communicate to the customer any incentives, benefits, and programs pertaining to initiatives that are available.
  • Complete, upload, and record all information to specific requirements in
  • Utilize mapping and route optimization tools to effectively maximize productivity
  • Educate consumers on the extreme importance of recall and/or initiative(s)
  • Overcome hesitancy and resistance from consumers to close cases
  • Develop relationships and work closely with assigned businesses in designated markets and field team members
  • Contact or visit other locations as assigned
  • Conduct investigative work to verify the accuracy of identified outcomes from call reports
  • Utilize databases and additional resources to find supporting documentation that substantiates or updates outcomes
  • Utilize available online resources to identify the location, owner, and disposition of identified target.
  • Conduct follow-up calls to validate phone numbers and/or schedule appointments for the field team
  • Document results of research in or another database as directed
Requirements
  • High School Diploma or equivalent
  • 1+ years of work experience, industry-specific background preferred
  • Must have reliable transportation to perform essential functions within an assigned geographic area
  • Valid Driver's License
Additional Requirements
  • Frequently position self to get in and out of a vehicle
  • Regularly ascend and descend stairs
  • Frequently move objects weighing up to twenty pounds
  • Consistently work in outdoor weather conditions

  • FCA Recall Specialist

    4 weeks ago

    Omaha, Nebraska, United States MarketSource Full time

    Job DescriptionMarketSource, an Allegis Group Company, is seeking a skilled Field Canvasser/Recall Specialist to join our team. As a Field Canvasser/Recall Specialist, you will be responsible for effectively managing a territory to ensure that assigned cases pertaining to Takata airbag recalls, or other Original Equipment Manufacturers (OEM) critical...

  • Wiring Expert for Financial Operations

    2 weeks ago

    Omaha, Nebraska, United States First National Bank of Omaha Full time

    Job OverviewAt First National Bank of Omaha, we're committed to empowering our employees to drive our success.Key ResponsibilitiesThis Sr Specialist, Wire Operations role is a critical part of our financial operations, and we're seeking a highly skilled individual to join our team.ResponsibilitiesThis Sr Specialist, Wire Operations will be responsible for...

  • Stellantis Recall Specialist

    1 month ago

    Omaha, United States MarketSource Inc. Full time

    Chrysler Dodge Recall SpecialistMarketSource, Inc. is a premier provider of integrated sales and marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth. We currently have an opening for a Recall Specialist (RS) representing...

  • Stellantis Recall Specialist

    1 month ago

    omaha, United States MarketSource Inc. Full time

    Chrysler Dodge Recall SpecialistMarketSource, Inc. is a premier provider of integrated sales and marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth. We currently have an opening for a Recall Specialist (RS) representing...

  • Stellantis Recall Specialist

    4 weeks ago

    omaha, United States MarketSource Inc. Full time

    Chrysler Dodge Recall SpecialistMarketSource, Inc. is a premier provider of integrated sales and marketing solutions to Fortune 500 companies. We offer a dynamic entrepreneurial environment that fosters creativity and provides unlimited opportunities for personal and professional growth. We currently have an opening for a Recall Specialist (RS) representing...

  • Mailroom Specialist

    4 weeks ago

    Omaha, United States Genpact Full time

    Job : Process Associate- Mailroom Clerk Location: Omaha, NE(On site) Responsibilities:Manage different sections of Mailroom according to standard guidelines & SOPAssist with maintaining client records and confidentiality, as well as, recalling containers for internal and external auditsSort, locate, open, inspect and bundle all incoming mail and...

  • Sr Specialist, Wire Operations

    5 months ago

    Omaha, United States First National Bank of Omaha Full time

    At FNBO, our employees are the heart of our story—and we’re committed to their success! Please see below the details of this career opportunity and how it fits into our organization’s success. Our Modern, Flexible Workplace: We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office...

  • Customer Service Lead

    2 months ago

    Omaha, United States Supermercado Nuestra Familia Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...

  • Customer Service Lead

    2 months ago

    Omaha, United States SpartanNash Full time

    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them." Our SpartanNash family of Associates is 17,000 strong,...