Security Access Specialist

2 weeks ago

Fort Myers, Florida, United States The Flying Locksmiths Fort MyersSarasota Full time
Job OverviewCompensation and Perks:
  • Attractive Salary
  • Provided Equipment
  • Company Attire Supplied
  • Vehicle for Work Use
  • Comprehensive Training
  • Flexible Scheduling
  • Opportunities for Professional Growth
  • Expanding Sector
Position: Security Access Specialist
Supervisor: Operations Manager

Primary Responsibilities:
The Security Access Specialist role is crucial to the success of The Flying Locksmiths Fort Myers/Sarasota and plays a significant part in the company’s expansion. All Security Access Specialists must thrive in a dynamic work environment. The ideal candidate should excel both in team settings and independently from the management. This position requires a hands-on technical approach, suited for individuals with a knack for technology. Candidates with locksmithing expertise and a willingness to learn new technical skills are preferred.

Qualifications and Duties
  • At least 2 years of hands-on experience in technical fields related to security solutions, access control, door hardware, and other skilled trades.
  • Conducts inspections, installations, and maintenance of both basic and advanced commercial and residential access and video systems.
  • Performs intricate troubleshooting and repair tasks for commercial and residential access and video systems, including programming, cleaning detectors, testing controls, and mounting and replacing equipment as per specifications.
  • Educates clients on the operation of access and video systems, suggesting ways to utilize additional features and capabilities of installed systems.
  • Addresses customer inquiries and requests.
  • Recommends corrective actions to resolve customer complaints.
  • Effectively manages challenging customer situations.
  • Fosters collaborative relationships with the sales team.
  • Defines the scope of additional services and modifications, secures customer approval, and prepares necessary documentation.
  • Conducts site assessments with sales representatives for current or prospective clients.
  • Takes ownership of projects from initial walkthrough to final approval and transition to service.
  • Keeps detailed records of all inspections, service calls, and troubleshooting as required, including documentation and updates.
  • Acts as the onsite project leader to ensure timelines and objectives are met, overseeing lead technicians, technicians, apprentices, and subcontractors.
  • Performs other tasks as assigned by management.
Preferred Skills:
  • Familiarity with the following systems is beneficial but not mandatory:
    • Access Control - PDK, Avigilon ACM, Linear Emerge3 &50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symmetry, Keyscan System7, Brivo, OpenPath
    • Credentials and Biometrics - HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Identity, NEDAP, TRES443/900 Long Range Readers, Object Detection
    • CCTV - Exacq, Avigilon, Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
    • Lock Hardware - HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
    • Networks - Netgear, Dlink, Ubiquiti, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
    • Wireless - Ubiquiti, Firetide, Fluid Mesh
Physical Demands:
  • Must be proficient in understanding, speaking, and writing in English.
  • Ability to lift, push, and pull a minimum of 50 lbs.
  • Capability to kneel, crouch, and stoop.
  • Ability to reach above and below shoulder height.
  • Dexterity to use hands and fingers for grasping, twisting, and pulling.
  • Ability to climb ladders and work at heights.
  • Must be able to endure various weather conditions throughout the year.

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