Membership Operations Assistant

4 days ago


Highland Heights, Kentucky, United States Northern Kentucky University Full time

About Us

Campus Recreation at Northern Kentucky University offers a wide range of programs and services designed to promote physical activity, wellness, and recreation among students, faculty, staff, and community members.

Salary Range

$9.75 per hour, commensurate with experience.

Job Summary

We are seeking a highly organized and detail-oriented Student Services Representative to join our team. In this role, you will provide exceptional customer service, process memberships and financial transactions, and maintain accurate records.

Responsibilities

  1. Process memberships, registrations, and financial transactions using CSI membership software.
  2. Track and maintain accurate records for locker rentals and clean-outs.
  3. Assist Business Services Professional staff members with monthly Membership and locker electronic notification renewals.
  4. Provide exceptional customer service to students, faculty, staff, and community members.

Requirements

  • High school diploma or equivalent required.
  • Excellent communication and problem-solving skills.
  • Experience with cash handling and customer service preferred.

What We Offer

Northern Kentucky University offers a dynamic work environment, opportunities for professional growth, and a competitive salary. We also provide training on PCI Compliance and other relevant policies and procedures.



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