Residential Services Operations Manager
7 days ago
As a key member of the University Housing team at Northern Kentucky University, we are seeking an experienced Residential Services Operations Manager to oversee the overall customer care and transactional services of our residential facilities. This critical role is responsible for supervising all residential front desks and services, direct supervision of desk managers, mitigation of customer service issues, mail and package services, and University Housing operations including student staff hiring, onboarding, and separations.
Key Responsibilities- Desk Services: Manage all aspects of desk services for all residential facilities, supervise Desk Managers, serve as liaison between University Mail and third-party deliveries, track University Housing keys and equipment, and ensure 24-hour coverage of each front desk.
- Customer Care: Answer customers' questions, resolve problems, maintain customer satisfaction by providing problem-solving resources, audit customer service procedures, determine systematic improvements, and enforce policies and procedures.
- Conference Services: Work on a team that manages summer camps and conferences, registrations, sponsor communication, and billing; plan, schedule, document, and support service delivery for events using established policies and procedures to meet customer needs and ensure event compliance with institutional policy.
- Supervision: Manage customer service staff, communicate job expectations, perform appraisals and job reviews, recruit, hire, train, and evaluate Desk Managers, Desk Assistants, and Summer Conference Assistants, and assist in planning and facilitating training.
We require a Bachelor's Degree and two years of related experience or acceptable equivalency. Supervisory experience, customer service experience, and any candidate offered this position will be required to go through a pre-employment criminal background check as mandated by state law.
The estimated annual salary for this position is approximately $40,000 - $50,000 based on a 37.5 hour workweek and the hourly rate range of $17.63 - $20.10 per hour. We offer a competitive benefits package and a dynamic work environment.
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Logistics Operations Specialist
4 days ago
Highland Heights, Kentucky, United States Open Systems Technologies Full timeAbout the Role:We are seeking a Logistics Operations Specialist to support our clinical supplies operations and administrative activities in all areas of clinical supplies lifecycle.Key Responsibilities:Coordinate logistics and administrative work to support the departmentSupport day-to-day operations of study drug, comparators, and ancillaries...
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Logistics Supply Chain Manager
7 days ago
Highland Heights, Kentucky, United States Integrated Resources Full timeIntegrated Resources Job Description:About the RoleWe are seeking a skilled Logistics Coordinator to support our day-to-day operations. The successful candidate will be responsible for ensuring efficient and effective operations of shipments containing clinical trial supplies and samples.ResponsibilitiesSupports the day-to-day operations of shipments,...
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Supply Chain Operations Specialist
7 days ago
Highland Heights, Kentucky, United States American Cybersystems Full timeInnova Solutions is hiring a Supply Chain Operations Specialist to track packages throughout all stages of the shipping process. Job Type: Full-time, contractDuration: 06+ monthsLocation: Highland Heights, Kentucky 41076 (onsite and remote)Shift: M-F : 9-5:30 (with a late shift 9:30-6:00 on rotation)About the RoleWe are seeking an experienced Supply Chain...
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Customer Support Representative I
1 month ago
Highland Heights, Kentucky, United States Kelly Services, Inc. Full timeJob DescriptionAt Kelly Services, Inc., we're seeking a highly skilled Investigator Services Assistant to join our team. This role is a great opportunity for individuals who are detail-oriented, have excellent communication skills, and are passionate about delivering exceptional customer service.Key Responsibilities:Provide support to various business units...
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Membership Operations Assistant
6 days ago
Highland Heights, Kentucky, United States Northern Kentucky University Full timeAbout UsCampus Recreation at Northern Kentucky University offers a wide range of programs and services designed to promote physical activity, wellness, and recreation among students, faculty, staff, and community members.Salary Range$9.75 per hour, commensurate with experience.Job SummaryWe are seeking a highly organized and detail-oriented Student Services...
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Product Development Engineering Manager
1 week ago
Highland Heights, Kentucky, United States Prysmian Group Full timePrysmian Group, a world leader in wire and cable manufacturing, seeks an experienced Product Development Engineering Manager to drive innovation in our Power Distribution business. The successful candidate will join our team of 30,000 employees across 50 countries, contributing to the development of cutting-edge products that transform the world around...
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Student Membership Associate
7 days ago
Highland Heights, Kentucky, United States Northern Kentucky University Full time**Job Title:** Student Membership Associate**About the Position:** Northern Kentucky University seeks a motivated and detail-oriented Student Membership Associate to join our team in the Campus Recreation Center. As a key member of our staff, you will be responsible for delivering exceptional customer service, managing membership processes, and providing...
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Campus Support Assistant
1 week ago
Highland Heights, Kentucky, United States Northern Kentucky University Full timeWe are seeking a highly motivated and detail-oriented Campus Support Assistant to join our team at Northern Kentucky University. As a key member of the Student Engagement department, this role will provide essential support to ensure the smooth operation of our office.Company Overview:Northern Kentucky University is a public university located in Highland...
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Academic Support Associate
7 days ago
Highland Heights, Kentucky, United States Northern Kentucky University Full timeCompany Overview">Northern Kentucky University is a leading institution dedicated to fostering academic excellence and community engagement. As a Student Assistant, you will be part of a dynamic team that supports the Career Services office and First-Year Student Success Hub.Salary Information">The compensation for this position is $10.00 per hour, providing...
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Logistics Coordination Specialist
1 week ago
Highland Heights, Kentucky, United States American Cybersystems Full timeJob Description: We are seeking a highly skilled Logistics Coordinator to join our team at Innova Solutions in Highland Heights, Kentucky. As a Logistics Coordinator, you will be responsible for providing support to clinical supplies operations and administrative activities in all areas of clinical supplies lifecycle of low to moderate complexity...
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Clinical Supplies Coordinator
7 days ago
Highland Heights, Kentucky, United States American Cybersystems Full timeInnova Solutions is a global leader in providing strategic technology and business transformation solutions to its clients. With a strong presence in North America, Asia, and Europe, the company employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion.Job OverviewThe Associate Logistics/Kitting Coordinator...
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Highland Heights, Kentucky, United States Prysmian Group Full timeAbout the RoleWe are seeking a highly skilled Telecommunications Network Infrastructure Specialist to join our team at Prysmian Group. This role will be responsible for investigating and correcting connectivity issues, designing and maintaining communications infrastructure solutions, monitoring system activity and implementing continuous improvement...
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Campus Sales Associate
2 weeks ago
Highland Heights, Kentucky, United States BNED Full timeJob Overview:Barnes & Noble College is seeking a dynamic Campus Sales Associate to join our team. This role is perfect for students looking to gain valuable retail experience and skills while working in a fast-paced environment. As a Campus Sales Associate, you will be responsible for providing exceptional customer service, supporting store operations, and...
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Academic Support Staff Member
7 days ago
Highland Heights, Kentucky, United States Northern Kentucky University Full timeCompany Overview: Northern Kentucky University is a public university located in the Greater Cincinnati area, offering a wide range of academic programs to students.Salary: The estimated hourly salary for this position is $7.25.Job Description: As a Student Assistant in the Human Resources Department, you will provide support to the team as needed, ensuring...
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Early Childhood Education Specialist
1 week ago
Highland Heights, Kentucky, United States The Goddard School of Highland Heights, OH Full timeWe are seeking a passionate and nurturing Early Childhood Education Specialist to join our team at The Goddard School of Highland Heights, OH.About the RoleThis is a unique opportunity to make a difference in the lives of young children while working in a supportive and dynamic environment. As an Early Childhood Education Specialist, you will be responsible...
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Sports Marketing and Promotions Coordinator
7 days ago
Highland Heights, Kentucky, United States Northern Kentucky University Full timeAt Northern Kentucky University, we are seeking a highly motivated Sports Marketing and Promotions Coordinator to join our Athletic Administration team.Job Summary:The Sports Marketing and Promotions Coordinator will report to the Assistant Athletic Director for Marketing and Fan Experience and be responsible for planning and implementing the comprehensive...
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Student Assistant Coordinator
6 days ago
Highland Heights, Kentucky, United States Northern Kentucky University Full timeJob DescriptionThis is a full-time Student Employee position at Northern Kentucky University, providing support to the Center for Student Engagement.Key Responsibilities:Greet students, faculty, staff, and community members who visit the officeAnswer multi-line telephoneAssist with content management for social mediaEstimated Salary Range:$35,000 - $40,000...
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HR Strategic Partner for Business Growth
1 week ago
Highland Heights, Kentucky, United States Prysmian Group Full timeAbout Prysmian GroupPrysmian is the world's leading cable manufacturing company, operating in over 50 countries with a global workforce of 30,000 employees. Our mission is to drive new forms of energy and information across the globe.Job SummaryWe are seeking an experienced HR Business Partner to join our team in (location). As an HR Strategic Partner for...
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Senior HR Business Partner
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Highland Heights, Kentucky, United States Prysmian Group Full timebody {font-family: Arial, sans-serif;}Senior HR Business PartnerPrysmian Group is seeking a Senior HR Business Partner to join our team. As a trusted advisor to our leadership, you will provide HR guidance to drive business outcomes.Key Responsibilities:Strategic Partnership: Collaborate with leadership to develop and implement HR strategies that align with...
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Maintenance Support Specialist
3 days ago
Highland Heights, Kentucky, United States Northern Kentucky University Full timeThe Northern Kentucky University is seeking a dedicated and detail-oriented Maintenance Support Specialist to join our team on the main campus, working primarily on the evening shift.Job Summary:This role involves performing a wide range of cleaning services to maintain the cleanliness and aesthetic appeal of our facilities. Your efforts will play a critical...