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2 months ago
POSITION SUMMARY:
The Sales Associate is essential in cultivating a customer-centric and product-oriented sales environment, where core values and guiding principles influence all store activities to deliver an outstanding customer experience and maximize profitability.
We are passionate about our mission, and alongside our teams, we foster a remarkable atmosphere for work, learning, and growth.KEY RESPONSIBILITIES:
- Achieving Sales Goals
- Meet company sales objectives by utilizing effective sales strategies and imparting product knowledge to customers.
- Stay informed about ongoing sales, promotions, pricing, and visual merchandising standards.
- Ensure high standards in merchandise handling, presentation, loss prevention, and other assigned tasks.
- Contribute to visual merchandising efforts, including monthly store setups and maintaining designated areas.
- Demonstrate and uphold the Most Amazing Personal Service (MAPS) standards for a seamless omnichannel experience.
- Address customer inquiries and concerns swiftly and effectively.
- Facilitate a smooth and efficient checkout process, remaining knowledgeable about payment policies, returns, security protocols, and other operational procedures.
- Influence purchasing decisions at checkout and achieve add-on sales targets, including gift card promotions.
- Enroll customers in loyalty programs and foster enduring relationships through personalized service.
- Maintain up-to-date knowledge of current product offerings both in-store and online.
- Engage regularly with customers through the customer book.
- Assist in replenishment efforts to ensure the store remains well-stocked.
- Support order fulfillment and visual merchandising tasks as directed.
- Help uphold store cleanliness and organization.
- Encourage a cooperative and inclusive approach to problem-solving.
- Pursue personal development opportunities and welcome constructive feedback.
This role may encompass various brands with minor differences in duties.
REQUIREMENTS:
- High School diploma or equivalent
- Experience in retail or sales is preferred
- Minimum age of 18
- Strong communication and customer service abilities
- Ability to adapt to company-provided technology
- Effective organizational skills and capacity to manage multiple tasks in a dynamic environment
- Ability to communicate effectively with customers, colleagues, and management
- Regular attendance is vital to ensure adequate store coverage and achieve company objectives. Flexibility to work evenings, weekends, and holidays is essential
- Continuous walking/standing throughout an 8-hour shift
- Occasional lifting of up to 50 lbs. (1-33% of shift)
- Frequent climbing (34%-66% of shift)
Accommodations are available for applicants with disabilities. Please reach out for assistance with accommodation requests.
Chico's FAS, Inc. is an equal opportunity employer that values diversity and does not discriminate based on various protected categories under the law.