Financial Services Representative

1 week ago


Smyrna, Tennessee, United States Ascend Federal Credit Union Full time
About Us

Ascend Federal Credit Union is a leading financial institution in Middle Tennessee, serving over 260,000 members with a strong focus on employee growth and development. With a commitment to excellence, we strive to provide exceptional member experiences and foster a positive work environment.

Job Summary

We are seeking a highly skilled Financial Services Officer to join our team. As a key member of our branch support team, you will provide exceptional member service, process transactions, and support loan and account services. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply.

Responsibilities
  • Provide prompt, efficient, and accurate service to members, processing transactions and answering questions.
  • Open and modify various account types, including certificates, IRAs, and consumer loans.
  • Discuss loan options and services with members, explaining rates, terms, and collateral requirements.
  • Assist members with errors, complaints, and account inquiries, resolving issues in a timely manner.
  • Actively participate in credit union marketing promotions and branch sales programs to meet and exceed financial center goals.
  • Process stop payments, research requisitions, and obtain statement copies, providing notary service and wire requests as needed.
  • Maintain attention to detail to ensure accuracy of work, resolving errors in a timely manner.
Requirements
  • High school graduate or equivalent required.
  • 1-3 years of similar or related experience preferred.
  • Excellent verbal and written communication skills, with a high level of interpersonal skills to conduct productive interviews with loan applicants.
  • Able to organize and prioritize work with minimum supervision, with reliable transportation and a valid, unrestricted driver's license.
  • Working knowledge of computer programs, including Microsoft Word, Excel, and the internet.
What We Offer

Ascend Federal Credit Union offers a competitive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also provide opportunities for professional growth and development, with a focus on employee satisfaction and engagement.



  • Smyrna, Tennessee, United States Pauline and Thomas Healthcare, Inc. Full time

    Financial Services CoordinatorPauline and Thomas Healthcare, Inc. is a non-profit organization dedicated to serving individuals with intellectual, developmental, and physical disabilities. We are seeking a highly skilled Financial Services Coordinator to support our mission and provide exceptional financial services to our clients.Responsibilities:Develop...


  • Smyrna, Tennessee, United States Pauline and Thomas Healthcare, Inc. Full time

    Financial Services CoordinatorPauline and Thomas Healthcare, Inc. is a non-profit organization dedicated to serving individuals with intellectual, developmental, and physical disabilities. We are seeking a highly skilled Financial Services Coordinator to support our mission and help individuals achieve independence and a high quality of...


  • Smyrna, Tennessee, United States Pauline and Thomas Healthcare, Inc. Full time

    Job SummaryPauline and Thomas Healthcare, Inc. is a non-profit organization dedicated to serving individuals with intellectual, developmental, and physical disabilities. We are seeking a highly skilled Financial Services Coordinator to support and serve our individuals in achieving independence and a high quality of life.Key ResponsibilitiesFinancial...


  • Smyrna, Tennessee, United States Pauline and Thomas Healthcare, Inc. Full time

    Job SummaryPauline and Thomas Healthcare, Inc. is a non-profit organization dedicated to serving individuals with intellectual, developmental, and physical disabilities. We are seeking a highly skilled Financial Services Coordinator to support and serve our individuals in achieving independence and a high quality of life.Key ResponsibilitiesFinancial...


  • Smyrna, Tennessee, United States Lee Full time

    At Lee Company, we're committed to delivering exceptional service to our customers. As a Trade Service Representative, you'll play a critical role in helping us achieve this goal.About the Role:We're seeking a highly skilled and motivated individual to join our team as a Trade Service Representative. In this role, you'll be responsible for providing...


  • Smyrna, Tennessee, United States Diana Health Full time

    About Diana HealthDiana Health is a rapidly expanding network of modern women's health practices. Our mission is to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a...


  • Smyrna, Tennessee, United States Domino's Pizza LLC Full time

    Job DescriptionWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Provide exceptional customer service to our clients, ensuring their needs are met and exceeded.Communicate effectively with customers and colleagues, both verbally and in...


  • Smyrna, Tennessee, United States EZCORP Full time

    **About EZCORP**EZCORP is a leading provider of pawn loans in the United States and Mexico. We are passionate about customer service and our team members.**Job Summary**We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a Retail Customer Service Representative, you will be responsible for...


  • Smyrna, Tennessee, United States Williamson Health Full time

    Job Title: Patient Account RepresentativeJoin Williamson Health as a Patient Account Representative and play a vital role in ensuring the financial well-being of our patients. As a key member of our team, you will be responsible for following up on accounts for services rendered at our hospital, maximizing the full payment potential of each claim from...


  • Smyrna, Tennessee, United States My615agent Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Insurance Sales Representative to join our team at My615agent. As an Insurance Sales Representative, you will play a key role in building and developing customer relationships within the community to promote insurance products.Key ResponsibilitiesUse a customer-focused, needs-based review...


  • Smyrna, Tennessee, United States Diana Health Full time

    About Diana HealthWe are a high-growth network of modern women's health practices dedicated to setting a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives.We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care...


  • Smyrna, Tennessee, United States EZCORP Full time

    About EZCORPEZCORP is a leading provider of pawn loans in the United States and Mexico, with a strong focus on customer service and employee development.Job SummaryWe are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team. As a Pawnbroker, you will be responsible for providing excellent customer service,...


  • Smyrna, Tennessee, United States My615agent Full time

    Insurance Sales RepresentativeState Farm Insurance Agent located in Smyrna, TN is seeking a motivated and career-oriented professional to join their team. As a State Farm team member for Nathan Turbeville - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life...


  • Smyrna, Tennessee, United States Williamson Health Full time

    Job SummaryWilliamson Health is seeking a highly skilled Patient Access Representative to join our team. As a Patient Access Representative, you will play a critical role in ensuring that patients receive timely and accurate medical care. Your primary responsibility will be to verify insurance benefits and perform pre-certification on Surgical Day Care...


  • Smyrna, Tennessee, United States Aramark Full time

    Job DescriptionThe Financial Operations Specialist will provide financial and accounting support to Aramark's Business Services Center. Roles and responsibilities will include monitoring and supporting the business by assisting in the monthly close process and supporting various business projects.Key ResponsibilitiesPerform financial and accounting functions...


  • Smyrna, Tennessee, United States Diana Health Full time

    {"title": "Patient Representative", "description": "About Diana HealthDiana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives.Role DescriptionWe are seeking a skilled Patient Representative to create a...


  • Smyrna, Tennessee, United States BB INDUSTRIES Full time

    Job SummaryWe are seeking a highly skilled Customer Service Associate to join our team at BBB Industries, LLC. As a key member of our customer service department, you will be responsible for delivering exceptional customer service while maintaining a positive environment to elevate the overall customer experience.Key ResponsibilitiesProvide resolution to...


  • Smyrna, Tennessee, United States 5 Star Chicken LLC Full time

    Job OverviewWe are seeking a motivated and enthusiastic individual to join our team as a Crew Member. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive dining experience for our guests.Key ResponsibilitiesProvide excellent customer service and respond to guest inquiries in a timely and...


  • Smyrna, Tennessee, United States Kroger Full time

    About the RoleWe're seeking a highly skilled and customer-focused individual to join our team as a Courtesy Clerk/Grocery Bagger. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesBag groceries for customers at checkout with...


  • Smyrna, Tennessee, United States Kroger Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Courtesy Clerk/Grocery Bagger. As a key member of our store team, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesBag groceries for customers at checkout...