Automotive Service Writer Position

1 week ago


Ft Washington, Maryland, United States german auto performance Full time
Job OverviewWe are seeking a skilled Service Writer to act as the liaison between our company, German Auto Performance, and our valued customers. As a Service Writer, you will be responsible for ensuring customer needs are met, coordinating transactions, and performing cost and time estimates. Your expertise in tracking repairs and scheduling Service Technicians will be essential in delivering exceptional customer service.

The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to thrive in a fast-paced environment. In return, we offer a competitive salary of $45,000 to $180,000 per year, based on experience, plus opportunities for growth and professional development.

Key Responsibilities
  • Provide exceptional customer service and ensure customer needs are met
  • Coordinate transactions between the company and customers
  • Perform cost and time estimates for services
  • Track repairs and schedule Service Technicians

Requirements
  • High school diploma or equivalent required
  • Driver's license required

Benefits
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance

Work Environment

This is a full-time position with a Monday-Friday schedule, 7:30am-6pm. The workplace adheres to social distancing guidelines, sanitizing procedures, and mask-wearing policies to ensure a safe and healthy environment.



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