Customer Service Advocate
3 hours ago
Overview: At Global TekMed Holdings, LLC, we are committed to delivering exceptional service to our clients. Our team of dedicated professionals is passionate about serving those who served us, and we are seeking a highly motivated individual to join our ranks as a Client Services Representative (Case Manager Assistant). This role offers a dynamic opportunity for growth, learning, and advancement in a fast-paced environment.
Salary: $16 - $21 per hour
Job Description:
- Provide exceptional client experiences at every touchpoint.
- Maintain detailed and accurate client records within our CRM.
- Showcase an adeptness in understanding medical records, billing, and filing.
- Assist with the seamless flow of documents, processes, and strategies for client success.
- Collaborate closely with cross-functional teams to enhance our service offerings.
Required Skills and Qualifications:
- Experience in medical records, medical billing, or filing is a significant plus.
- Strong attention to detail and a history of impeccable follow-up.
- Excellent communication skills, both written and verbal.
- Basic knowledge of accounting principles.
- Proficiency in Microsoft Office, especially Excel.
Benefits:
- Comprehensive Health Benefits: Medical, Dental, Vision, and Life.
- Paid Vacation, Sick Time, and Holidays.
- Competitive 401K plans.
- Exclusive Access to Our Private Gym.
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