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Assistant Store Manager

2 months ago

Tiffin, Iowa, United States Carters Full time
About Carter's

Carter's is the largest branded marketer in North America of apparel exclusively for babies and young children. Our brands, Carter's and OshKosh B'gosh, are two of the most recognized brands in the marketplace.

Job Summary

We're seeking an Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for executing workforce management, welcoming customers, and fostering a positive and inclusive environment for employees and customers.

Key Responsibilities
  • Execute workforce management to ensure a genuine customer focus on the sales floor
  • Welcome customers with a warm greeting and provide assistance with our great product styles, features, and benefits
  • Foster a positive, safe, and inclusive environment for employees and customers
  • Consistently model service standards and omnichannel experience while coaching others to success
  • Effectively analyze the business and take necessary action to improve results by communicating and driving Key Performance Indicators (KPIs) with the team
  • Build customer loyalty through Company-sponsored programs, including credit
  • Assist the Store Manager in building and retaining a successful team by participating in recruiting, hiring, training, and development of store team
  • Recognize exceptional performance and redirect employees when needed
  • Plan, track, analyze, and report completion of tasks and financial results utilizing Company tools
  • Partner with Store Manager to plan and execute merchandising standards, promotional planning, markdown execution, and product placement
  • Reduce loss through a consistent level of customer service, education, and operational controls
Requirements
  • A positive and solutions-oriented mindset
  • Effective and professional verbal and written communication skills
  • Demonstrated leadership, supervisory, and customer engagement skills
  • Proficient computer and technology skills (Outlook, Excel, Web navigation, etc.)
  • Minimum of 1 year of retail or related management experience
  • A high school diploma or GED
About Working at Carter's

We offer a range of benefits, including schedules that fit your life, health benefits, mental health benefits, a 30% discount on our brands, referral bonuses, and much more. We're committed to creating a diverse environment and are proud to be an equal opportunity employer.