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Customer Service Representative

2 months ago


Lake Elsinore, California, United States Zenith Ventures Full time
About the Role

We are seeking a highly skilled and empathetic Customer Service/Social Services professional to join our team at Zenith Ventures in Bad Dürheim. As a key member of our team, you will be responsible for providing exceptional support to our clients and residents.

Key Responsibilities
  • Process inquiries, create contracts, and provide close support during the move-in and move-out process
  • Support and coordinate house-related projects, such as customer surveys, audits, renovations, and events
  • Maintain the database and create meaningful statistics
  • Manage all contacts with interested parties and residents
  • Regularly coordinate with external service providers
  • Collaborate with the customer service and marketing department on product and process development
Requirements
  • Completed social, commercial, or social economics studies or equivalent vocational training
  • Talent for empathetic and target group-oriented communication, as well as very good German skills
  • Confident, friendly, and competent appearance
What We Offer
  • Work-life balance through regulated working hours
  • Secure job in the health and social sector
  • Diverse opportunities to take on responsibility
  • Attractive and performance-based compensation
  • Good transportation connections
  • Comprehensive training program
  • New horizons through further education and interdisciplinary work
  • Company pension plan and company health management (HanseFit)
  • A motivated team and friendly people
Why Join Us?

At Zenith Ventures, we value our employees and offer a supportive and dynamic work environment. If you are a motivated and empathetic individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.