Fire and Theft Claims Investigator
4 days ago
Kemper is seeking a skilled Fire and Theft Claims Adjuster to join our team in Downers Grove, IL. As a key member of our claims team, you will be responsible for investigating and adjusting automobile fire and theft claims, determining coverage, assessing damages, and negotiating settlements.
Key Responsibilities:- Conduct thorough investigations of fire and theft claims, gathering facts and evidence from all parties involved.
- Evaluate and adjust claims within established limits of authority, summarizing claims in excess of authority for manager approval.
- Develop and implement effective settlement strategies, considering regulatory compliance and fair claims practices.
- Communicate with claimants, agents, and other stakeholders to discuss settlements and resolve issues.
- Identify potential subrogation or fraud cases and refer them to the Special Investigations Unit (SIU) for further action.
- Stay up-to-date with company systems and technology, as well as industry developments and best practices.
- High school diploma or equivalent required; complex liability and/or SIU experience a plus.
- 1+ year of experience handling fire and theft claims preferred.
- Excellent verbal and written communication skills, with ability to collaborate with cross-functional departments.
- Strong analytical and problem-solving skills, with ability to evaluate complex information and make informed decisions.
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
- Bilingual in Spanish is preferred but not required.
Kemper is an equal opportunity employer, committed to diversity and equality in the workplace. We do not accept unsolicited resumes from search firms or staffing agencies. If you are a qualified candidate, please submit your application through our website.
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