Customer Service Representative
1 month ago
We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Host at Golden Corral, Zeal Group. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring a seamless dining experience, and maintaining a clean and welcoming environment.
Key Responsibilities- Guest Service:
- Greet guests warmly and offer a personalized invitation to return as they leave.
- Offer assistance to guests who require help, ensuring their needs are met promptly and efficiently.
- Process GC On the Go To-Go orders with accuracy and speed.
- Provide friendly and courteous phone service, responding to guest inquiries and resolving issues promptly.
- Handle payments accurately and efficiently, maintaining a safe and secure environment.
- Stay up-to-date on position responsibilities, including just-in-time delivery, and ensure seamless execution.
- Have a thorough knowledge of menu items, prices, and buffet offerings, enabling you to make informed recommendations and answer guest questions.
- Cleanliness:
- Maintain a high level of organization and cleanliness at the vestibule, host/cashier station, and surrounding areas, adhering to local health department regulations.
- Assist in setting up the buffet, ensuring labels are correct and the area is clean and well-maintained.
- Clean all buffets and surrounding areas, adhering to health and safety standards.
- Perform daily duties, ensuring cleanliness, service, and quality standards are met.
- Operational Excellence:
- Manage the cashier drawer, maintaining low cash levels to ensure a safe work environment.
- Ensure accurate drawer balances through daily paperwork and reconciliation.
- Flexible scheduling to accommodate your needs
- Free meals while on shift
- Opportunities for advancement and career growth
- A stable work schedule with a supportive team
We appreciate your interest in Golden Corral, Zeal Group. Thank you for considering this opportunity to join our team.
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