Client Relations Specialist

3 days ago


Wadsworth, Illinois, United States YWCA Metropolitan Chicago Full time
Job Title: Client Relations Specialist

At YWCA Metropolitan Chicago, we are seeking a highly skilled and dedicated Client Relations Specialist to join our team. As a key member of our staff, you will play a vital role in providing exceptional customer service and support to our clients and community partners.

Key Responsibilities:
  • Provide education and support to clients regarding YWCA programs and services
  • Assist with the management of the office environment and provide administrative support as needed
  • Collaborate with the administrative team and early childhood financial empowerment services manager to promote synergy across YWCA programs and racial justice work
  • Participate in administrative and program meetings as appropriate
Requirements:
  • At least six months of customer service and administrative support experience in a service-oriented environment
  • Proven ability to work independently, handle multiple assignments and tasks, and apply and comply with various policies and procedures
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations
  • Intermediate level of skills with MS Office and Outlook, with experience in database management, proficiency with spreadsheets, and internet search applications
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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