Automotive Service Professional

6 days ago


La Pine, Oregon, United States Gills Point S Tire & Auto Full time
Job Overview

Gills Point S Tire & Auto is seeking an experienced Automotive Service Professional to join our team. This role involves providing exceptional service to customers by accurately understanding their needs, recommending services and repairs, and providing detailed explanations of work performed and associated costs.

Responsibilities
  • Primary Point of Contact: Serve as the primary point of contact between customers and the service department, ensuring customer satisfaction and a smooth service experience.
  • Tire and Mechanical Services: Conduct in-depth inspections of customers' vehicles to identify apparent tire and level II mechanical issues, document concerns, and recommend tires and basic services based on vehicle condition and customer needs.
  • Scheduling and Communication: Schedule tires and basic mechanical services, communicate effectively with service technicians and customers, and provide clear explanations of recommended services, including costs and timeframes.


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