Navigator of Healthcare Services

5 days ago


Chula Vista, California, United States Fresenius Medical Care Full time
About the Role:

The Patient Care Resource Navigator plays a crucial role in connecting kidney dialysis patients with vital community resources and social services.

Main Responsibilities:

  • Customer Service: Provide exceptional customer service to all stakeholders
  • Resource Navigation: Identify and coordinate access to community resources, including healthcare services, financial assistance, and transportation
  • Collaboration: Work closely with local offices and MSW to ensure seamless patient care
  • Communication: Develop and maintain effective relationships through timely and clear communication

Requirements:

  • Bachelor's Degree in Social Work (BSW) required
  • 0-2 years' experience in Healthcare or related field with knowledge of community resources
  • Strong oral and written communication skills
  • Detail-oriented and organized with excellent time management skills
  • Proficient in Microsoft Office applications


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