Customer Service Representative

3 days ago


Chula Vista, California, United States Jennifer Thibodeau - State Farm Agent Full time
About the Role

As a Customer Service Representative - Insurance, you will play a critical role in delivering exceptional customer experiences and driving business growth. You will be responsible for building relationships with customers, identifying their insurance needs, and providing tailored solutions.

The ideal candidate will possess excellent communication and problem-solving skills, a customer-centric approach, and the ability to work independently and as part of a team.

Key Responsibilities:

  • Establish and maintain strong customer relationships through regular communication and follow-up.
  • Conduct thorough needs assessments to identify customer insurance needs.
  • Recommend and sell State Farm products and services that meet customer needs.

Requirements:

  • Degree in Business, Marketing, or related field preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Able to learn computer functions and navigate sales software.

Compensation and Perks:

We offer a competitive salary range of $40,000 - $60,000 per year, paid time off, flexible hours, and opportunities for growth and advancement within our agency.



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